What We Like About This Warhammer 40K Shop

A Comprehensive Selection of Warhammer 40K Products

One of the first things that stand out about Tellurian Games is the breadth of their Warhammer 40K selection. Whether you’re a seasoned collector or a newcomer, the shop caters to all levels of interest. The shelves are packed with a variety of miniatures, including popular models like Space Marines, Tyranids, and Chaos Space Marines, as well as more niche units for dedicated fans.

Beyond miniatures, Tellurian also offers a wide range of paints, brushes, and other modeling tools. The Citadel paint range is well-represented, ensuring that you have everything you need to bring your miniatures to life. Additionally, the shop carries an array of rulebooks and codices, ensuring that you can stay up-to-date with the latest lore and game mechanics. For those who prefer to browse online, their website is regularly updated with new stock, making it easy to find what you’re looking for.

In-Store Experience and Knowledgeable Staff

Shopping at Tellurian Games is more than just a transaction; it’s an experience. The store layout is designed with the hobbyist in mind, providing plenty of space to browse and compare products. The staff are not only friendly but also deeply knowledgeable about Warhammer 40K. They’re always willing to offer advice on army building, painting techniques, or the latest meta trends.

The shop also frequently hosts events such as painting workshops and game nights, fostering a strong community spirit among local hobbyists. These events are perfect for both learning new skills and meeting fellow enthusiasts.

Competitive Pricing and Regular Promotions

Another highlight of Tellurian Games is their pricing. While Warhammer 40K: Starter Set can be expensive, Tellurian often offers competitive prices, especially when compared to other specialty shops in Germany. They regularly run promotions, particularly around major releases or holidays, making it possible to snag a good deal on your favorite miniatures or accessories.

What We Don’t Like About It

Limited Shipping and Delivery Options

While Tellurian Games excels in many areas, one of its significant drawbacks is its limited shipping and delivery options. For instance, the shop only offers free shipping within Germany on orders over €40. While this may seem reasonable, the standard shipping cost of €4.95 for orders below this threshold can add up, especially for smaller purchases. Additionally, for customers who prefer cash on delivery, the fees are relatively high at €6.95, plus an additional €2 charged by the post office upon delivery.

For international customers, the situation is less ideal. Tellurian only offers delivery abroad against advance payment, and the costs are calculated based on a foreign list, which is not immediately transparent. This lack of clarity can be frustrating for customers trying to estimate the total cost of their orders. Furthermore, there is no clear option for expedited shipping, which can be a deal-breaker for those needing their Warhammer 40K products in a hurry.

Inconsistent Stock Availability

Another area where Tellurian Games falls short is in stock availability, particularly for more exotic or less common Warhammer 40K products. While the shop does its best to maintain a wide range of products, certain miniatures or accessories may be out of stock or only available in limited quantities. This issue is particularly noticeable with new releases or items that are popular in the competitive scene.

Customers have reported that some items listed as available online are not always in stock in-store, leading to potential disappointment. The shop does attempt to inform customers of potential delays in such cases, but this doesn’t always alleviate the frustration of not being able to purchase desired items immediately.

Price Fluctuations and Communication

Price changes at Tellurian Games can occur without prior notice, which can be a bit unsettling for regular customers. While this is somewhat understandable given the dynamic nature of the hobby industry, the lack of clear communication around these changes can lead to confusion. For example, if a customer places an order based on a catalog price that later changes, they might find themselves paying more than expected if they don’t respond quickly to the shop’s communication about the price update.

Our Experience with Tellurian Games

In-Store Visit: A Welcoming Environment for Hobbyists

During our visit to Tellurian Games’ physical location in Dortmund, we were impressed by the welcoming atmosphere. The store is conveniently located at Stockumer Str. 442, making it easily accessible by public transport. The space is well-organized, with dedicated areas for browsing miniatures, paints, and gaming accessories.

The staff immediately greeted us upon arrival and were eager to assist with any questions we had. Their expertise was evident, particularly when we inquired about advanced painting techniques and the latest Warhammer 40K releases. We were also encouraged to join an upcoming painting workshop, which added a personal touch to the shopping experience.

Online Shopping: Smooth but with Room for Improvement

When shopping online at Tellurian Games, the experience was generally positive but not without its hiccups. The website is straightforward to navigate, with clear categories for Warhammer 40K products. However, we did encounter some issues with stock availability; one of the miniatures we ordered was later reported as out of stock, delaying the entire order.

On the plus side, the communication from the shop was prompt, and they offered to either refund the unavailable item or hold the order until it was restocked. While this was a satisfactory solution, it would have been preferable to have accurate stock information upfront.

Shipping within Germany was reasonably fast, and our order arrived well-packaged with no damage. However, the shipping costs, while standard, felt a bit steep given the overall cost of the items purchased. This could be a deterrent for smaller orders where the shipping fee represents a significant percentage of the total cost.

Conclusion: Is Tellurian a Good Place to Buy Warhammer 40K Products?

Tellurian Games stands out as a solid option for Warhammer 40K enthusiasts, especially those in Germany. The shop offers an impressive range of products, knowledgeable staff, and a welcoming in-store experience. For those who enjoy the community aspect of the hobby, Tellurian’s events and workshops are a significant draw.

However, the shop does have some areas for improvement. The limited and sometimes costly shipping options can be a drawback, particularly for international customers. Additionally, the occasional stock issues and price fluctuations may frustrate some shoppers.

Overall, Tellurian Games is a reliable place to buy Warhammer 40K products, particularly if you’re local to their physical store in Dortmund. For online shoppers, especially those outside Germany, it might be worth weighing the pros and cons before making a purchase.